Payroll calculations are made based on criteria from the payroll configuration settings, closed tickets, and product and service commission. For directions on how to configure your payroll settings, click here. Note that payroll can only be run from the cloud website and not the mobile app.
Calculating Payroll
Go to More and select Payroll.
Select the + icon in the bottom right corner
Select the Start and End date for the pay cycle. If you have run a previous payroll calculation, your software will auto-select the start date to prevent any overlap in pay cycles.
Enter the Pay Date for this payroll.
Select Calculate in the top right.
The payroll screen will appear with the calculated payroll for all of the business' employees that have been set to be included in the payroll report.
To view more detail on a specific employee's payroll calculations, select View Details to the right of the employee's name.
To view a breakdown of how commission was calculated for the employee, select View Comm. to the right of the employee's name. You can then swap between the Service Commission and Product Commission tabs.
For printing the payroll you can either select Print Summary Report or Print Individual Reports. You can also export the information to Excel with the Export to File option.
Recalculating an Incorrect Payroll Report
If payroll has been calculated incorrectly, i.e. an incorrect commission amount setting was used, you can recalculate the payroll to use the new updated information. Alternatively, if the payroll was run for the incorrect date you will need to delete the previous payroll and rerun it.
Recalculating Payroll
From the Payroll screen, select the payroll you need to recalculate
Select Recalculate in the top right corner.
Your payroll will recalculate with the updated payroll settings.
Deleting a payroll
Only the most recently ran payroll can be deleted, so if you have to delete a payroll further in the past, you would need to delete multiple payrolls to reach the payroll you actually wish to delete.
Select the most recent payroll listed.
Press Delete in the top right corner.
Select Delete to verify you wish to delete the payroll.