Internet Requirements
WiFi networks must must be password protected and use WPA/WPA2/WPA3-Personal or WPA2/WPA3 EAP-PEAP Enterprise encryption
Change the Wi-Fi on your WisePOS E or S700 Device:
Swipe the screen from the left side to the right side
Press Settings
Enter the admin PIN 07139
Press Network
Press your Wi-Fi network name
Enter your Wi-Fi password
Press the green checkmark circle or Join
Once connected, it will show a green checkmark next to the Wi-Fi name
Press Back twice
Processing Issues
Make sure the card's chip is facing upward
For tap to pay, ensure the card/mobile device is within 4 centimeters from the reader
Check if anything is stuck in the card slot
Restart the device
Press and hold the Power button on the right side for 1 second to access the power off menu.
Tap “Power off” to switch off the device, or tap “Restart” to reboot the device
Still having issues?
If using a mobile device, try restarting the phone or tablet or reinstalling the DaySmart app
If you are getting an "Invalid Password" error, re-enter the password to ensure it's correct
Ensure your internet a good connection by checking other devices that are also connected to the same network. Restart your modem or router or both
Make sure the device is fully charged. If the battery is low, connect to power and return to the device once it's 100% charged.
